Medium sized company

Exhilarating Trips (fictional)
Exhilarating Trips is an Australian Pacific (AsiaPac) based travel agency that was formed in 1999. It specialises in holidays, flights, daybreaks, weekends away, cruises, hotel bookings etc. It was originally formed in Sydney and had 6 staff members for the first three years.

It performed exceptionally well in the national travel market, grew quickly and overtook competitors. Additional offices were opened in Sydney as well as in Melbourne, Canberra, Brisbane, Perth and Hobart by 2008 and in 2010 the Singapore and Hong Kong offices were opened, specialising in selling holidays in Australia such as the Great Barrier Reef, Sydney and the Great Ocean Road to the Asian market. In total, there are 32 stores across these locations with headquarters in Sydney.

Exhilarating Trips has 190 staff members in total. Total Revenue for FY2014/2015 was $312 million, with gross profit of $43 million.
Exhilarating Trips accepts credit card payments at the following places:
• POS terminals at each of the 32 stores
• Forms at each of the 32 stores
• Company website
• Over the phone by call centre staff